Admission Team

Nurses and doctors sitting around a table talking


Jeff Hoon
(office) 509-877-3175 x12

Jeff is a second-generation administrator at Emerald Care with over 15 years of experience in long-term care and a background in Social Services. Jeff’s office is the first office on the left in Emerald Care.

Business Office Manager
Rufina Miranda
(office) 509-877-3175 x14

Rufina can answer most of your financial/business questions as she is in charge of personnel, accounting, and payroll. Rufina also loves to be able to answer and assist all residents and or their loved ones with all their insurance policy questions.

Director of Nursing
Becky Balderas, RN
(office) 509-877-3175 x17

Resident Care Managers
Esteban (Steve) Rodriguez, RN
(office) 509-877-3175 x35

Candi Hernandez, RN
(office) 509-877-3175 x18

Rehabilitation/Restorative Director
Karen Suarez, RN
(office) 509-877-3175 x36

Karen’s office is located towards the end of the middle hall, in the therapy room on the right side of the hallway. The Rehabilitation/Restorative Director will, upon the resident’s admission, notify our rehabilitation team of speech, occupational, and physical therapist physicians’ orders. Therapy is provided, but not limited to, recent orthopedic surgeries, stroke complications, enteral feeds for nutritional needs, diabetes and wound complications, and more. Therapy is on the premises 7 days a week when requested by your physician.

Infection Control/Infection Prevention, Staff Development
Katie Delvo, LPN
(office) 509-877-3175 x28

Katie is in charge of educating staff on infection control, policy/procedures and staff development.

Nursing Administrative Assistant
Kristal Valencia
(office) 509-877-3175 x261

Assists in human resources with hiring new staff members and is in charge of scheduling nursing. Kristal has over 10 years of experience in long term.

Social Service Director
Stephanie Williams
(office) 509-877-3175 x20

Stephanie’s office is located across from the main entrance. She can help you with information about Emerald Care’s admission procedure, contact your current physician, or even find you a new physician if you’re thinking of coming from a home or hospital setting, or even from out of state. Stephanie, who has over 28 years of experience in skilled nursing and long-term care, will be able to answer most of your questions regarding Medicare or Medicaid coverage and/or direct you to the person who can.

Health Information Manager
Michelle Braley
(office) 509-877-3175 x13

Michelle’s office is the second office to the left when entering the main entrance. She can help you with any questions regarding the admission procedure, tours of the facility, and insurance questions. She has 28 years of experience in the healthcare business and can direct you to whatever is needed.

Activity Director/Volunteer Coordinator
Michelle Braley
(office) 509-877-3175 x13

The activities office is located in the Dining Room. Michelle and her assistants, aided by loyal and kind volunteers, strive to offer a multitude of choices so residents of Emerald Care can enjoy any or all of their favorite activities like gardening, crafts, birthday and holiday parties/socials, bingo, karaoke, Wii games, exercise group, read aloud time, reminiscing, trivia, and more. She also schedules classic TV/movies, spiritual and musical programs, theme music, and more–to include reservations for private parties in the Day Room. Please inquire if you are interested in volunteering.

Plant Manager
Jose Choque
(work cell) 509-930-4877

The Plant Manager, Jose, is responsible for maintaining the equipment and facility structure. He can help with television installation and cable selection, hanging pictures, etc. The Case Managers or Charge Nurse may assist you in contacting Jose.

Registered Dietitian
Marilee Erickson
(office) 509-877-3175 x44

Dietary Manager
Yazmin Navarette
(office) 509-877-3175 x23

Marilee and Yazmin work together to ensure all the residents’ special diets and personal choices of meals and snacks are provided to meet each resident’s needs. If you have any special food requests, please talk with either of them.

Housekeeping / Laundry Supervisor
Juanita Contreras
(work cell) 509-307-3954

(office) 509-877-3175 x263

Juanita has been with us for over 25 years. Juanita and her team of professionals will do their best to make sure our residents’ home is neat and tidy. We do ask that all resident clothing has an ‘iron-on’ label with the resident’s name on it. With up to 82 residents a day’s worth of clothing to launder, it can become difficult to identify and return unlabeled clothing! See the Admission Team for free clothing labeling services upon admission and during the stay at Emerald Care. Thank you for your support!

Hilda Costello
(cell) 509-945-1556

Hilda is exceptional with hair and nails along with a loving and caring nature about her work. She can be reached by appointment.

Marketing/Community Liaison
Matt Hoon
(cell) 509-949-7372

Medical Director
Paul E. Emmans Jr., M.D.
118 S. 2nd St. Suite B
Selah, WA 98942
(cell) 509-698-3571